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04 · AUDIENCE CONVERSATIONS · PLANNED

Social Inbox

Review supported comments and messages from connected channels in one place.

Why we want to build it

Audience conversations can be scattered across social apps. Social Inbox would bring supported comments and messages into one workspace view so a team can follow up without losing context.

A possible use

A creator could find a question about a recent post, assign it to a teammate, and reply from Postard when that channel permits it.

How it connects

Social Inbox would sit beside Postard's existing Forms replies, while keeping social conversations and form submissions clearly identified by source.

What we still need to work out

Channel coverage, message access, and replies depend on each platform's API permissions and review. Private conversations must stay scoped to authorized workspace members; the inbox needs clear assignment, retention, and disconnect rules before launch.

The order and scope may change as we validate the work. No release date has been announced.